Privacy Policy

Ozzicart (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website and services, including shopping with us globally.

1. Information We Collect

We may collect the following personal data:

Contact details (name, email address, phone number, shipping and billing addresses)
Payment and transaction information
Device and browser data
Account details and preferences
Shopping behavior and order history

We collect this information when you browse our site, create an account, place an order, or contact us directly.

2. How We Use Your Information

Your information helps us:

Process and ship your orders globally
Provide customer support
Customize your shopping experience
Send promotional updates and service notifications (with your consent)
Enhance site security and detect fraud
Comply with legal and regulatory obligations

3. Sharing Information

We may share your personal data with trusted third parties, including:

Shopify (our e-commerce platform)
Payment processors and shipping/delivery providers
Marketing and analytics service providers
Legal or regulatory bodies when legally required

We do not sell your personal information to third parties.

4. Global Data Transfers

As a global business, your data may be processed in countries outside your own. We implement appropriate safeguards to ensure your data is treated securely and in accordance with applicable privacy laws.

5. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information
Object to marketing communications
Restrict certain data processing or sharing
Lodge a complaint with a data protection authority

To exercise your rights or manage your preferences, please contact us using the details below.

6. Data Security and Retention

We use appropriate technical and organizational measures to protect your personal information. While no system is 100% secure, we strive to protect your data and only retain it as long as necessary for the purposes outlined in this policy.

7. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Last Updated" date above. Please review this policy regularly to stay informed.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact us:

GONGEX PTY LTD
U2, 102 Central Road
Unanderra, New South Wales 2526
Australia

Phone: +61 479 090 219
Hours: Monday – Friday 9:00 AM – 5:00 PM (AEST)

Email: contact@ozzicart.com
We aim to respond to all emails within 24 hours during business days.